Terms of Service
Last Updated: November 10, 2025
Welcome to Alta Global Partners. These Terms of Service ("Terms") govern your access to and use of our website, services, and platform.
Please read these Terms carefully before using our Services. If you do not agree with these Terms, do not access or use our Services.
By creating an account, applying as a Contractor, registering as a Client, or otherwise accessing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.
Alta Global Partners connects healthcare and legal practices ("Clients") with qualified bilingual virtual assistants ("Contractors"). Our Services include:
- •Contractor recruitment, screening, and assessment
- •Client-Contractor matching services
- •Administrative and communication tools
- •Payment processing and contract management
- •Ongoing support and training resources
Account Creation
To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration.
Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use.
Eligibility
You must be at least 18 years of age to use our Services.
By providing your phone number and opting in to receive text messages from Alta Global Partners, you consent to receive SMS communications from us.
Types of Messages
- •Application status updates and notifications
- •Interview reminders and scheduling confirmations
- •Contract and onboarding notifications
- •Assignment alerts and work schedule updates
- •Account notifications and security alerts
- •Payment reminders and confirmations
- •Important service announcements and updates
Important Information:
- •Messaging frequency may vary based on your account activity.
- •Message and data rates may apply. Standard rates from your carrier apply.
- •To opt out at any time, text STOP to any message you receive from us.
- •For assistance, text HELP to any message or visit our website.
- •Visit our Privacy Policy and Terms of Service for details.
Application Process
Contractors must complete our application process, including skills assessments and interviews. Submission does not guarantee acceptance.
Independent Contractor Relationship
Contractors are independent contractors, not employees of Alta Global Partners. They are responsible for their own taxes and compliance.
Professional Conduct
Contractors must maintain professional standards, protect client confidentiality, and comply with all applicable regulations including HIPAA.
Service Agreement
Clients agree to provide accurate information about their needs and maintain professional working relationships with assigned Contractors.
Payment Terms
Clients agree to pay for Services as outlined in their service agreement. Terms, rates, and billing frequency are specified in individual contracts.
Client Responsibilities
Clients are responsible for providing necessary training, access to systems, and clear instructions to Contractors.
All parties agree to maintain strict confidentiality regarding any proprietary, sensitive, or personal information, including:
- •Protected Health Information (PHI) under HIPAA
- •Attorney-client privileged communications
- •Business proprietary information
- •Personal identification information
Violation of confidentiality obligations may result in immediate termination and legal action.
Users must not:
- •Provide false or misleading information
- •Circumvent our platform to work directly without authorization
- •Violate any applicable laws or regulations
- •Harass, discriminate against, or harm other users
- •Attempt to gain unauthorized access to our systems
- •Use our Services for any illegal or unauthorized purpose
All content, features, and functionality of our Services are the exclusive property of Alta Global Partners and protected by copyright, trademark, and other intellectual property laws.
To the maximum extent permitted by law, Alta Global Partners shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
We reserve the right to suspend or terminate your access at any time, with or without cause. Upon termination, all provisions that by their nature should survive will remain in effect.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last Updated" date.
These Terms shall be governed by the laws of the State of Florida. Disputes shall be resolved through binding arbitration in Miami, Florida, except for injunctive relief to protect intellectual property.
14. Contact Information
For questions or concerns about these Terms:
Alta Global Partners
Email: contact@altaglobalpartners.com
Phone: +1 (305) 400-0671
Address: Miami, Florida, United States
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.