Privacy Policy
Last Updated: November 10, 2025
Alta Global Partners ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect from our virtual assistants ("Contractors"), clients ("Clients"), and prospective clients.
By accessing or using our services, you agree to be bound by the terms and conditions of this Privacy Policy.
We collect various types of information, including:
Personal Identification Information
Name, email address, phone number, physical address, date of birth, and government-issued identification.
Professional Information (for Contractors)
Resume, work history, education, skills, certifications, desired hourly rates, availability, English proficiency assessment results, and references.
Professional Information (for Clients)
Company name, contact person name, contact email, industry, practice type and size, virtual assistant needs, and budget range.
Financial Information
Bank account details, routing numbers, SWIFT codes, payment method preferences, and payment history.
Communication Data
Records of communications including emails, chat messages, and call recordings.
Usage Data
Information about how you access and use our website and services.
Sensitive Information
As a service to healthcare and legal practices, we may come into contact with PHI under HIPAA or sensitive client data under attorney-client privilege.
We collect information through various methods:
- •Directly from You: When you register, apply, or communicate with us.
- •Automatically: Via cookies, web beacons, and server logs as you use our services.
- •From Third Parties: Such as LinkedIn for professional profiles or references you provide.
We use the information we collect for the following purposes:
- •To Provide Services: Matching Contractors with Clients, managing contracts, and processing payments.
- •Application & Onboarding: Processing applications and managing the onboarding process.
- •Client Management: Understanding Client needs and managing engagements.
- •Communication: Sending notifications, proposals, invoices, and updates.
- •Security & Compliance: Maintaining security and complying with legal obligations.
- •Improvement: Analyzing usage patterns to improve our services.
We may share your information in the following circumstances:
- •With Clients/Contractors: We share profiles for matching purposes.
- •Service Providers: Third-party providers for payment processing, email delivery, and hosting.
- •Legal Requirements: When required by law or to protect our rights.
- •Business Transfers: In connection with a merger, acquisition, or asset sale.
- •With Your Consent: For any other purpose with your explicit consent.
We implement reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Depending on your jurisdiction, you may have rights including:
- •Access: Request access to the personal data we hold about you.
- •Correction: Request correction of inaccurate data.
- •Deletion: Request deletion of your personal data.
- •Objection: Object to the processing of your data.
- •Data Portability: Request a copy of your data in a structured format.
- •Withdraw Consent: Withdraw consent at any time where we rely on it.
To exercise any of these rights, please contact us using the information provided below.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children under 18.
We may update our Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Alta Global Partners
Email: contact@altaglobalpartners.com
Phone: +1 (305) 400-0671
Address: Miami, Florida, United States